Our approach to privacy

INTRODUCTION

SILEX TECHNOLOGIES SA, in Switzerland (“We”), as a controller, are responsible for collecting and processing personal data in relation to our activities. The purpose of this Privacy Notice is to explain why and how we process personal data and how you can control and manage it.

WHY DO WE USE YOUR PERSONAL DATA AND WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

We process your personal data to do the follow-up of the client or prospect relationship (meetings and calls, email exchanges, etc.), answers to questions, sales, etc. We ensure that these commercial offers relate to products or services that are relevant to your needs and complementary to those you already have to ensure that our respective interests are balanced.

WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

We collect and use your personal data, meaning any information that identifies or allows one to identify you. Depending among others on the types of products or services we provide to you and the interactions we have with you, we collect various types of personal data about you, including:

identification information: e.g. full name;

contact information: (private or professional) e-mail address, phone number;

Economic, financial and tax information: e.g., tax status, country of residence;

data collected from our interactions with you: e.g., your comments, suggestions, needs collected during our exchanges with you online during phone communications (conversation), discussion by e-mail, chat, etc.

Your connection and tracking data such as cookies and tracers for non-advertising or analytical purposes on our websites, online services, applications, social media pages;

data about your devices (mobile phone, computer, tablet, etc.): IP address, technical specifications and uniquely identifying data;

personalized login credentials or security features used to connect you to the app.

WHO DO WE SHARE YOUR PERSONAL DATA WITH AND WHY?

We work closely with the Group’s other companies in the European Union, Switzerland, Monaco and the United Kingdom. In this context, your personal data may therefore be stored and shared between SILEX Group entities, where necessary, to comply with our various legal and regulatory obligations, conduct statistical studies, compliance, risk management and anti-fraud purposes and to enhance the reliability of certain data about you held by other Group entities.

HOW LONG DO WE KEEP YOUR PERSONAL DATA AND HOW TO FOLLOW THE EVOLUTION OF THIS PRIVACY NOTICE?

We retain your personal data for as long as necessary to comply with applicable laws and regulations, or for as long as necessary for operational purposes, such as bookkeeping, effective client relationship management, and enforce legal rights or respond to requests from regulators. For example, most client data is retained for the duration of the contractual relationship and for 10 years after the end of the contractual relationship, subject to applicable local regulations. For prospects, data is retained for 3 years subject to applicable local regulations. We regularly review our procedures and this Privacy Notice and update it as required and we invite you to review the latest version of this document online periodically.

WHAT ARE YOUR RIGHTS?

If you wish to have access to your personal data, we will provide you with a copy of the personal data you requested as well as information relating to their processing. Where you consider that your personal data are inaccurate or incomplete, you can request that such personal data be modified or completed accordingly. In some cases, supporting documentation may be required.
If you wish, you may request the deletion of your personal data, to the extent permitted by applicable laws.
If you do not agree with a processing activity based on a legitimate interest, you can object to it, on grounds relating to your particular situation, by informing us precisely of the processing activity involved and the reasons for the objection. We will cease processing your personal data unless there are compelling legitimate grounds for doing so or it is necessary for the establishment, exercise or defence of legal claims. You have the right to object at any time to the processing of your personal data for commercial prospecting purposes, including profiling, insofar as it is linked to such prospecting.
If you have given your consent to the processing of your personal data, you can withdraw this consent at any time.
Your right of access may be limited in the cases foreseen by laws and regulations. This is the case with the regulation relating to anti-money laundering and countering the financing of terrorism, which prohibits us from giving you direct access to your personal data processed for this purpose. In addition to the rights mentioned above, you may lodge a complaint with the competent supervisory authority, which is usually the one in your place of residence.
To contact our Data Protection Office, please send an e-mail to DPO@silex-partners.com.
In addition to the rights mentioned above, you may lodge a complaint with the competent supervisory authority, which is usually the one in your place of residence.